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Jeffery v Givaudan UK Ltd: Does Settlement End the Right to Written Reasons?

Key Takeaways

  1. In Jeffery v Givaudan UK, the EAT confirmed that settlement does not end the right to written reasons where a valid request was made before the parties settled.
  2. An ACAS COT3 can settle the dispute without automatically withdrawing the claim or cancelling an earlier request for written reasons.
  3. Telling the Tribunal that the parties have settled does not necessarily amount to a clear, unequivocal and unambiguous withdrawal.
  4. Written reasons can explain remedy decisions, including a refusal of reinstatement or re-engagement, even where settlement rules out an appeal.
  5. Keep your written reasons request and all Tribunal correspondence, and state expressly in the COT3 whether the request remains live.
  6. Unclear wording may create an avoidable dispute about whether a claim, and the request with it, was withdrawn.
  7. Go Legal is rated Excellent with over 300 five-star reviews and 5/5 on Trustpilot and Google, placing our solicitors among the best-reviewed litigation lawyers in England and Wales.
If this decision affects you or your business, book a free consultation with one of our solicitors or call 0207 459 4037 today.

Does a COT3 Settlement End the Right to Employment Tribunal Written Reasons?

No, not by itself. In Mr Gary Jeffery v Givaudan UK Ltd [2026] EAT 114, the Employment Appeal Tribunal held that an ACAS COT3 settlement did not end a valid earlier request for written reasons under rule 62 of the Employment Tribunals Rules of Procedure 2013.

The decision matters where a Tribunal gives its reasons orally at a hearing and the parties settle before written reasons arrive. A COT3 settles the dispute between the parties. It does not automatically remove every outstanding procedural entitlement.

The practical position after Jeffery is:

  1. A timely request followed by notice of settlement: the request remains live. That was Mr Jeffery’s position.
  2. A message saying no further hearing is needed: this does not necessarily withdraw the claim or the request.
  3. An express withdrawal of the claim: this is different, and the EAT did not decide whether it would end an existing request.

The wording, timing and sequence of correspondence can therefore matter as much as the settlement itself.

What Was the Background to the Written Reasons Dispute After Settlement?

How Did the Remedy Decision and Written Reasons Request Arise?

Mr Gary Jeffery brought Employment Tribunal claims against Givaudan UK Limited for unfair dismissal and various money payments. The Tribunal found that he had been unfairly and wrongfully dismissed.

At a later remedy hearing, the Employment Judge declined to order reinstatement or re-engagement and gave her reasons orally. The written record of that decision stated that written reasons would not be provided unless a party requested them at the hearing or in writing within 14 days of the record being sent. Some compensation issues were left for the parties to agree or for a further remedy hearing.

Mr Jeffery asked in time for written reasons for the decision refusing reinstatement and re-engagement.

Why Did the Settlement Notification Create a Problem?

The parties then agreed a COT3 settlement through ACAS. Clause 6 required Mr Jeffery or his representative, within three working days of signature, to “notify the Employment Tribunal that settlement has been reached and that no further remedy hearing is required.”

His solicitors did exactly that. They told the Tribunal the parties had “agreed a settlement of the proceedings through ACAS” and that “no further remedy hearing is required.” They did not say the claim was withdrawn.

The Employment Judge took the view that the proceedings had ended through the COT3, which superseded the request, and refused to provide written reasons. Mr Jeffery appealed that refusal.

What Issues Did the Appeal Have to Decide About Settlement and Written Reasons?

Does a COT3 Settlement End a Timely Request for Written Reasons?

The central issue was whether settlement alone could remove an entitlement that had already arisen through a valid request.

Mr Jeffery argued that nothing in the 2013 Rules said a valid request stopped having effect on settlement. He also argued that once the request was made, the Tribunal had no discretion to withhold the reasons. The Employment Judge’s position was that the COT3 had ended the proceedings and the request with them.

Does Notifying the Tribunal of Settlement Amount to Withdrawing a Claim?

The EAT raised this question itself. If the email had been a withdrawal, it might arguably have ended the claim for the purpose of the earlier request.

The EAT considered authorities, including McCrory v Healthwatch Stockport Ltd [2026] EAT 3, requiring any withdrawal to be clear, unequivocal and unambiguous. Mr Jeffery’s email referred only to settlement and to no further remedy hearing being required.

Can Written Reasons Still Matter When There Will Be No Appeal?

This was the question of whether the appeal was academic. Under the COT3, Mr Jeffery had given up his right to challenge the re-employment decision, so he could not use the reasons for an appeal.

He wanted the reasons “so that he can understand the reasons for the decision in his own way and his own time more fully”. The EAT had to decide whether that was a sufficient purpose.

What Did the EAT Decide About Written Reasons After Settlement?

Why Did the Appeal Succeed?

The appeal succeeded because Mr Jeffery had made a compliant request under rule 62. That request gave him an entitlement to written reasons, and nothing in the Rules allowed the Tribunal to take it away because the parties later settled.

The EAT said there was “no discretion in rule 62 itself, or elsewhere in the Rules, for written reasons not to be provided if the party applying complies with rule 62(3).” It added:

“There is simply no provision in the Rules to the effect that settlement, whether by way of a COT3 agreement or otherwise, of itself terminates the claimant’s entitlement to written reasons.”

The EAT acknowledged the heavy workload of employment judges and the extra work written reasons involve. That pressure could not create a discretion the Rules did not contain.

On the academic point, the EAT held that a fuller understanding of why reinstatement and re-engagement were refused was a tangible outcome. It stressed: “It would be wrong to underestimate the importance of procedural justice to litigants; in some cases it may be more important than the outcome of the litigation.”

Applying Jafri v Lincoln College [2014] EWCA Civ 449, the EAT found only one lawful answer. Rather than sending the case back, it substituted a decision that Mr Jeffery must be given written reasons. A separate perversity ground added nothing and was not considered further.

Why Was the Settlement Email Not Treated as a Withdrawal?

The EAT held that the email “could not be construed as a withdrawal.”

Rule 51 of the 2013 Rules provided that a claim, or part of it, came to an end when the claimant told the Tribunal it was withdrawn. Rule 52 generally required the Tribunal then to issue a judgment dismissing it, preventing a further claim on the same complaint.

The EAT pointed out that the wording had been carefully negotiated by skilled advisers who would understand what withdrawal means, including that it ordinarily leads to dismissal. Settlement agreements frequently provide expressly for the claimant to notify the Tribunal that the claim is withdrawn. That customary step was not taken here. The Employment Judge had also relied on the fact of settlement, not on any withdrawal, and the EAT would not reinterpret her decision.

What Question Did the Appeal Leave Unresolved?

The EAT did not decide whether a genuine withdrawal under rule 51 would end an entitlement to written reasons that had already been requested.

It had not heard detailed argument on the point. It observed only that the important role of written reasons in procedural justice was likely to form part of the context for interpreting the Rules.

The EAT drew on established authority on why reasons matter and when a withdrawal takes effect:

Case Principle Why It Matters
Meek v City of Birmingham District Council [1987] EWCA Civ 9, CA Tribunal reasons need not be elaborate but must outline the relevant story, summarise the basic factual conclusions and explain why they were reached. “The parties are entitled to be told why they have won or lost.”
English v Emery Reimbold & Strick Ltd [2002] EWCA Civ 605 Reasons support open justice, acceptance of decisions and the proper exercise of appeal rights. “Justice will not be done if it is not apparent to the parties why one has won and the other has lost.”
McCrory v Healthwatch Stockport Ltd [2026] EAT 3, [2026] ICR 353 Withdrawal occurs when the claimant informs the Tribunal that the claim is withdrawn, and must be clear, unequivocal and unambiguous. Settlement correspondence is unlikely to be treated as a withdrawal unless it clearly says so.

How Does the Decision Affect Employees, Employers and Employment Advisers?

What Should Claimants Do After Settling an Employment Tribunal Claim?

Claimants who want written reasons should make a timely request and make sure the settlement does not expressly give it up unless that is intended.

The EAT recognised that someone listening to a complex oral judgment, while absorbing whether they have won or lost and what that means personally and financially, “cannot realistically be expected to derive anything like the understanding that would be gained from having time to carefully consider written reasons.” For a successful claimant, the reasons can also be a tangible acknowledgement that the wrongs established have been recognised.

The main risk is unclear correspondence. Telling the Tribunal that no more hearing time is needed should not be confused with abandoning a written reasons request.

What Should Employers and HR Teams Do After a COT3 Settlement?

Employers should decide before signing a COT3 whether written reasons are useful, neutral or unwelcome, because an outstanding request by either side may survive settlement.

The EAT noted that reasons can give employers material for institutional reflection and learning where a policy or process has been criticised. They can also give individual respondents or witnesses an enduring record that they were not found to have committed discrimination. Where reasons arrive after settlement, they are worth retaining and reviewing.

What Should Advisers Include in Their Settlement Review?

Advisers should state expressly whether a claim is being withdrawn and whether any pending request for written reasons is preserved or abandoned. A settlement review should compare:

  1. The written reasons request and the decision it covers.
  2. The Tribunal’s written record of that decision.
  3. The draft COT3 and any notification clause.
  4. Any outstanding direction or further hearing listed.
  5. The message intended for the Tribunal and any reply received.

If you are negotiating a COT3 while a written reasons request is pending, our solicitors can review the wording before it is signed. You can book a free consultation or call 0207 459 4037.

How Should a COT3 Address an Outstanding Request for Written Reasons?

What Time Limit Applies to a Request for Written Reasons?

Rule 62 of the 2013 Rules governed Mr Jeffery’s request, and the EAT noted it is materially the same as rule 60 of the Employment Tribunal Procedure Rules 2024.

Rule 62 required the Tribunal to give reasons for decisions on disputed substantive or procedural issues. Where reasons were given orally, a party could request written reasons at the hearing or within 14 days after the written record of the decision was sent. The written record in Jeffery stated the consequence plainly: no written reasons unless a request was made in that way. Note the date the record is sent to you, because the period runs from then.

Rule 62(4) required reasons to be proportionate to the significance of the issue and allowed reasons for decisions other than judgments to be very short. Rule 62(5) required reasons for a judgment to identify the issues, findings of fact and relevant law, explain how the law was applied and show how any financial award was calculated. The withdrawal provision, rule 51 of the 2013 Rules, corresponds to rule 50 of the 2024 Rules.

How Can Parties Preserve a Request for Written Reasons?

Parties who want an outstanding request to survive settlement should deal with it expressly in the COT3 and in the Tribunal notification. A practical checklist is:

  1. Confirm that a request has already been made, and when.
  2. Identify the exact decision the request covers.
  3. Record in the COT3 that the request is to remain live after settlement.
  4. Avoid wording that withdraws the claim unless both parties intend that and understand its possible effect on the request.
  5. Use consistent language in the Tribunal notification.
  6. Keep evidence of submission and any Tribunal acknowledgement.

The key distinction in Jeffery is between ending a hearing, settling the dispute and withdrawing a claim. They can overlap, but the EAT treated them as different steps.

How Can Parties End Outstanding Procedural Matters Clearly?

Parties who intend to close every procedural matter should say so in both the COT3 and the Tribunal correspondence, rather than relying on settlement alone.

Because the EAT left open whether a clear withdrawal would end a valid request, an express term dealing with the request itself gives greater certainty than withdrawal wording alone.

Frequently Asked Questions

Can I obtain written reasons after my Employment Tribunal claim has settled?

Possibly, if you made a valid request in time before settling. In Jeffery v Givaudan UK, the EAT held that a COT3 settlement did not by itself end an earlier valid request, and it ordered the reasons to be provided. The position is less certain if you clearly withdrew your claim, because the EAT left that question open.

Do written reasons still matter if my COT3 prevents me from appealing?

Yes. The EAT held that understanding why you won or lost is a tangible outcome in its own right, so the appeal in Jeffery was not academic even though the right to challenge the remedy decision had been given up. Procedural justice, the EAT said, may sometimes matter more to a litigant than the result itself.

Can an employer ask me to give up my request for written reasons in a COT3?

Settlement terms can deal with outstanding procedural matters, including a pending request for written reasons. If you agree to abandon your request, that should be a deliberate choice written clearly into the agreement and reflected in what is sent to the Tribunal. Jeffery shows that settlement alone will not quietly remove the request.

What documents should I keep if I have asked for Employment Tribunal written reasons?

Keep the request, the Tribunal’s written record of the decision showing when it was sent, the COT3, ACAS correspondence, every email to and from the Tribunal and any acknowledgement. In Jeffery, the exact wording of the settlement notification decided whether the claim had been withdrawn, so the precise text and chronology can matter.

Can written reasons help an employer after settlement?

Yes. The EAT recognised that written reasons can give employers material for institutional reflection and learning where a policy or process has been criticised. They can also give individual managers or witnesses an enduring record that they were not found to have committed discrimination, which may matter for their reputation long after the claim settles.

Does telling the Tribunal that no further hearing is required withdraw my claim?

Not necessarily. In Jeffery, the email said settlement had been reached and no further remedy hearing was needed, and the EAT held this was not a withdrawal. Withdrawal must be clear, unequivocal and unambiguous. The EAT also noted that settlement agreements often include an express withdrawal step, which was absent here.

Speak to an Employment Tribunal Solicitor About Written Reasons

A settlement through ACAS does not necessarily end a valid request for written reasons. Whether the request was made within the 14-day period, how the COT3 is worded and what was sent to the Tribunal can all decide your position. Unclear correspondence can leave both sides uncertain whether a claim was settled or withdrawn, and whether a request remains live.

Our solicitors advise employees, employers and advisers across England and Wales on settlement terms, Tribunal correspondence and the practical consequences of requesting written reasons. We can review your documents and help you decide the safest next step.

Call us on 0207 459 4037 or book a free consultation with our team.

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Karim thinks outside the box. He has knowledge, experience and common sense. His main concern is the outcome for his client, rather than what others think the outcome should be. He challenges the status quo and gets the results.

Galina

30-05-2024

Best Lawyer Team!

I cannot speak highly enough of Karim and his team. Their dedication to their clients and attention to detail are truly remarkable. From start to finish, they demonstrated professionalism, expertise, and a genuine commitment to achieving the best possible outcome for my legal needs. I have worked with many lawyers in the past, but none have compared to the level of service and expertise provided by Karim and his team. If you’re looking for the best lawyers around, look no further. I wholeheartedly recommend them to anyone in need of legal assistance.

Digilency

26-05-2024

Honest, Transparent, Knowledgeable...

Karim sounded out my case as a free consult. I was extremely grateful to him for his honesty, integrity and wealth of knowledge. Highly recommend.

Digilency

23-08-2024

Recently had the opportunity to use Go Legal Ai

Recently had the opportunity to work with Karim and I can say that my time was worth it. Karim is someone who takes care of things instantly with constant attention to detail and perfection and the right person to work with in legal matters

Derin

12-07-2024

Amazing DIY legal platform

Karim, is personable and professional. He has a real desire to deliver the best outcome for your case. His attention to detail is next to none and constantly keeps you in the loop as a client. I trust his judgement and can’t recommend his services enough as a legal professional. You are in safe hands.

Jason

17-01-2024

Excellent Service

I have known Karim for many years and his work ethic and professionalism is excellent, similalrly throughout the team he has selected around him. His passion for his work is clear from all interactions with him and he transmits this through the quality of his work.

J A

07-07-2024

Excellent Service

Excellent service, esp from Atty Zareen. My husband’s visa was granted because of her hard work. She is very focused and gives regular updates.
I would use their service again.

Joel

21-06-2024

Karim and Aashma at Go Legal Ai

Karim and Aashma were brilliant in the way they advised us on the process during a difficult and stressful time. I can’t thank them enough for they help on the legal matter.

Darren

06-08-2024

Great work by Karim

Top of the line work done and executed by Karim. He has went out of his way in helping me settling down a lot of things in the UK. He has been helpful to us in many ways and really appreciate the effort done by him. Thank you very much, will be looking forward to get in touch again whenever there’s a legal work required. Highly Recommended firm

Darren

10-12-2023

I loved Go Legal Ai because I felt I could...

I loved Go Legal because I felt I could deposit my trust on them and they guided me through all the possibilities and process. Feeling informed made the journey more relaxed. They are very professional, empathetic and human! A rare combination nowadays. Thanks for your great work! I highly recommend.

Irina

09-01-2024

Karim's expertise and tutelage

Karim, with his sound experience in settling complex disputes, supervising that the agreements are right for you and most importantly analysing legal documents to know if you have a foot to stand on in your pursuit for justice and holding a strong case. I couldn’t recommend a more better person to help you with your needs.
Go-Legal is the way to go!

Calvin

08-12-2023

Unrivalled experience

Incredible service! He’s meticulous and most importantly doesn’t leave any stone unturned. His wealth of knowledge and experience gave me assurance and peace of mind when going through our litigation process and Karim was swift in his process from start to finish. His personable approach has made it a truly unrivalled experience!

Jay

11-05-2024

First Solicitor Firm I feel I can trust

For the first time in the last 7 years I spoke to a professional who WAS LISTENING to me so to best understand – in the short time available – what is going on and why I need to take my ex-solicitor to court.
It would feel right to have GoLegal help me with the professional negligence case, if time limitations allow to do so. Pity I did not speak to this Firm, months ago. Wow, they know what they are doing…
Conversation ended on such a positive note, thank you K. from GoLegal, thank you very much.

meS P

21-02-2024

Highly recommend Karim and his team

Highly recommend Karim and his team. It is our second time using Go Legal and we are very pleased with the result and service which continues to surpass expectations. Brilliant!

Sean

24-06-2024

I highly recommend Karim and his team!

I highly recommend Karim and his team!! I cannot recommend him highly enough. In all my years haven’t come across a better or more knowledgeable lawyer. We are grateful for his assistance and compassion.

Mesfin

23-02-2024

Karim and his team went above my expectations...

Karim and his team went above my expectations. He us diligent, sympathetic and most of all knowledgeable. His approach is very thorough and I would not hesitate to recommend him. Thank you Karim!

Miria

30-05-2024

Excellent all round

I recieved a free consultation call bang on the time agreed, from Karim, who was friendly and very professional. He listened well to all had to say, and though he couldn’t assist in this case has advised me and even sent me a link after to alternative help. Thank you Karim. A great appreciated service all round

Hannah

18-01-2024

Highly recommended for exceptional service

Karim and his team are very helpful. I mostly liked the free consultation service they offered. It helped me a lot to understand what I needed. I contacted them for immigration service and they provided an exceptional solution.

Iftekhar

09-05-2024

Karim provided a great service...

Karim provided a great service and allowed me to understand the process much more. All cases have a tremendous amount of moving parts which were well explained. Recommended.

DPM Construction

18-06-2024

Karim is very knowledgeable in his field. Great Platform

Karim is very knowledgeable in his field, gives great advice and most importantly is very easy to communicate with.

Speaking with some solicitors can be an intimidating process but Karim’s easy going approach is a breath of fresh air.

Highly recommended!

M S

02-06-2024

Excellent experience with Karim at Go Legal Ai

Excellent experience with Karim.
He was very helpful, polite and an excellent communicator. He is competent and professional
and responded always very quickly to our questions.
We highly recommend Karim.

RS

30-09-2024

Right from the start I knew we were in safe hands with Go Legal Ai

Right from the start I knew we were in safe hands, we had a consultation with Karim and discussed our case with him. We were given a clear strategy at the outset and everything panned out as he predicted. I cannot recommend Karim enough for any legal matter.

Sam

09-01-2024

Karim helped us resolve a commercial dispute...You're in safe hands

Karim helped us resolve a commercial dispute. I would highly recommend him. He’s very competent and caring throughout the process. And involved us in the decision making to get a successful outcome. You’re in safe hands.

May

08-12-2023

Best legal platform for all your legal needs

We have used several lawyers over the years Karim has been the best! He is passionate and has genuine intention to help clients get the best outcome. Always available for us whenever we need his help

Yousuf

08-12-2023

Excellent platform

Many thanks for your excellent work on my behalf, I extremely appreciate your help. You were so thorough, persistent, fair and transparent. I shall always say, I had the best possible solicitor to fight my cause. Thank you!

Evgenia

09-12-2023

Excellent legal support and advice

Karim has assisted in commercial ligitation. He was very helpful, pro active support and gave detsiled advice. I will be using their services in the future for all of my legal requirements.

Asim

24-05-2024

Grateful for an amazing DIY legal platform

We are grateful to Karim who helped our small business recover a debt within a few weeks. Very attentive even outside of normal working hours. Thank you so much!!

Gazi

26-01-2024

Impressive and exceptional service

I recently had the pleasure of working with Karim from Go Legal, and I am beyond impressed with the exceptional service I received. From the very first consultation, it was clear that Karim is deeply knowledgeable and genuinely invested in understanding every aspect of my case. His compassion and dedication to his clients are truly unparalleled.

If you’re looking for a legal firm that combines expertise with a personal touch, look no further than Go Legal. Karim and his team are truly a standout in their field, and I wholeheartedly recommend them to anyone in need of legal assistance. Their dedication to their clients’ well-being and their unwavering pursuit of justice make them an invaluable ally in any legal matter.

Raj

09-07-2024

Professional and very friendly legal platform

Karim, is very friendly and professional. We reached out for advice and process for what we believed was a contract breach issue.

Karim demonstrated a great understanding of contract law and provided invaluable guidance every step of the way – from our initial consultation to the resolution of the matter,

They took the time to thoroughly review the details of my case, patiently answered all of my questions, and provided clear and concise explanations of my options.

Thanks to their expertise, the contract breach issue was resolved efficiently and favourably.

I wholeheartedly recommend Karim to anyone in need of legal assistance. Their professionalism, expertise, and genuine care for their clients truly set them apart. If you’re facing a contract breach or any other legal challenge, look no further.

Samantha

15-04-2024

Honestly the best solicitors

Karim and his team are a god send. We have been dealing with a breach of contract construction dispute for several months which has caused us stress and anxiety. Karim was able to resolve it for us in a few weeks. Honestly the best lawyers I have come across. Diligent and well thought out advice.

Dominic

15-04-2024

Excellent all round!!!

Karim Oualnan at handled a contractual case to a successful resolution. Karim was diligent, always providing great, honest advice in which Karim always put my best interests at the forefront of his suggestions during the case. He is very reliable, trustworthy and always on hand to help. I would highly recommend Karim and look forward to working with him again in future.

Derrick

15-01-2024

Karim is a standout lawyer!

Karim is a standout lawyer! His approach is very strategic and always has the best intentions of the client in mind throughout. I would highly recommend him if you’re looking for a lawyer. You’re in safe hands!

Ceren O.

09-01-2024

Karim is an incredibly meticulous and astute lawyer!

Karim is an incredibly meticulous and astute lawyer who applies a high level of skill and intelligence to his work. There is no one else that I can think of who I would go to solve a commercial dispute due to his ability of solve problems and see the commercial angle and importance of legal issues. As is evidenced by his career so far he is very comfortable with leading on complex matters and you can trust that he will produce an excellent quality of work. He is also incredibly personable, diligent and hard-working.

Ross

13-12-2023

Karim was amazing

Karim was amazing, quick and effective just what you need. Very professional and makes it easy for you to understand everything. Always there when we need help and times of need. Worth every single penny!

Ant

09-05-2024

Absolutely super service and platform!

I received follow up legal advice from Karim that was extremely helpful and really helped me to clarify my situation and decide on my case progression

Absolutely super service.

Paul

09-07-2024

Very reactive and called within minutes. Great platform

Very reactive and called within minutes. Offered us lots of great advice which he didn’t need to offer up for free. Would recommend

Sonny

19-02-2024

Highly recommended

I have known Karim for several years and have nothing but praise for the way he conducts himself professionally. He is an outstanding Litigation Solicitor dedicated to achieving the best solutions for his clients. He is highly recommended

Khurshid

04-07-2024

Great Advice!

I recently worked with Karim at GoLegal and couldn’t be more pleased with the service I received. He provided exceptional advice regarding trademarks and offered valuable business insights. His expertise and thoroughness were evident in every interaction. I highly recommend Karim and GoLegal for anyone seeking professional and insightful legal guidance.

Kyle

30-05-2024

Professional, highly recommended

Thank you so much Karim for your Legal advice
Professional, friendly and helpful
I cannot be more grateful

Highly recommended

Angie Jo Fitness

17-01-2024

Legal Advice

It was astounding how much legal knowledge and experience Karim and the team possessed. They gave good legal advice and handled complicated legal matters with ease. Their handling of delicate situations with professionalism was admirable.

Jabel

26-05-2024

Go Legal Ai

Go-legal Ai has very professional and well mannered people who work hard to make sure your enquiries are dealt with as soon as possible.

Mar

20-02-2024

Second to none - Amazing!

Having spoken to multiple solicitors in the past few weeks I was at wit’s end, I was just as low as could be until I found Karim who gave me the confidence to keep going, his knowledge of my predicament was second to none.

James

19-06-2024

Karim gave me valuable advice and was very helpful

Karim gave me valuable advice and was very helpful
when i was unsure weather to pursue a claim for a Construction contractual dispute.

Jon

28-05-2024

Amazing service and experienced staff at Go Legal Ai

Amazing service and experienced staff. Help and advice was top quality and especially recommend Karim as giving a level of quality service above expectations. Thank you

Abdul

04-07-2024

Amazing service

Amazing service! He’s thorough and ensures no detail is overlooked. With his extensive expertise, he provided me with confidence and reassurance during our legal proceedings. Karim was efficient from beginning to end, and his friendly demeanor made it an unparalleled experience!

Zubair

12-05-2024

Karim was able to offer us some great advice

Karim was able to offer us some great advice in consultation. Very knowledgeable and considerate. Thank you Karim.

Sophie R

23-03-2024

Highly recommended lawyers

I highly recommend Karim as a commercial solicitor. While he worked on my matter, I was extremely impressed with his expertise, professionalism, and client-focused approach. He is a trusted advisor who will provide you with the expert legal advice you need to make informed decisions.

Remi

12-12-2023

Amazing in every way

I recently sought legal representation for a challenging litigation case and go-legal exceeded my expectations in every way. From the initial consultation, it was clear they were experienced and truly invested in getting the best outcome for me.

Karim, was particularly exceptional. His profound knowledge of the law and insightful strategies were invaluable throughout the process. He kept me informed, addressed all my concerns with patience and clarity, and consistently demonstrated genuineness.

Another massive thank you

SB

08-01-2024

5 stars!!

Karim and his team have been excellent in helping our company navigate the regulatory environment in the online competitions and gaming sector. His legal expertise has been invaluable in recent months, and we’re extremely grateful for his knowledge and support.

Liam

16-08-2024

Thanks from core of my heart!

I am writing to express my deepest gratitude for the service Ms.Zareen provided in securing the approval of my child’s Dependent visa following the initial refusal.

From the very beginning, her dedication and professionalism were evident. She took the time to thoroughly understand our situation, meticulously reviewed all the documents, and provided clear, concise guidance on the necessary steps to strengthen our case. Her expertise and strategic approach played a vital role in overturning the refusal.

I particularly appreciate how she maintained clear and constant communication, ensuring we were informed and reassured throughout the process ,showed remarkable attention in preparing our documents & displayed genuine compassion and understanding, which made a stressful situation much more manageable.

Thanks for her hard work and expertise.
We are incredibly grateful for the positive outcome.
Her efforts have had a profound impact on our lives, and we cannot thank you enough.
I will wholeheartedly recommend the services to anyone in need of immigration assistance, knowing they will be in the best hands.

Shah

04-08-2024

Thanks from core of my heart!

I am writing to express my deepest gratitude for the service Ms.Zareen provided in securing the approval of my child’s Dependent visa following the initial refusal.

From the very beginning, her dedication and professionalism were evident. She took the time to thoroughly understand our situation, meticulously reviewed all the documents, and provided clear, concise guidance on the necessary steps to strengthen our case. Her expertise and strategic approach played a vital role in overturning the refusal.

I particularly appreciate how she maintained clear and constant communication, ensuring we were informed and reassured throughout the process ,showed remarkable attention in preparing our documents & displayed genuine compassion and understanding, which made a stressful situation much more manageable.

Thanks for her hard work and expertise.
We are incredibly grateful for the positive outcome.
Her efforts have had a profound impact on our lives, and we cannot thank you enough.
I will wholeheartedly recommend the services to anyone in need of immigration assistance, knowing they will be in the best hands.

Shah

04-08-2024

Went above and beyond

Karim was easy to work with. Slight communication hiccup at the start, but more than made up for it with the work he did on my case. Happy with the outcome.

Jake

04-06-2024

Absolutely amazing

Karim has been so so great, he helped me throughout the whole process and even after. 100% recommended

Kd

17-06-2024

Karim has been absolutely amazing

Karim has been absolutely amazing, really helpful and responses were always really fast. I would 100% go back!

Kd

01-03-2024

Exceptional legal expertise and compassionate support

I am extremely pleased with the legal services provided by Karim and his team. Their expertise, professionalism, and prompt communication made a significant difference in my case. I also appreciated your display of empathy and understanding during a potentially stressful period for me. Your compassionate approach was truly valuable – a massive bonus for me personally. Highly recommended!

Justin

09-12-2023

Karim provided exceptional service

Karim provided exceptional service, demonstrating a high level of professionalism and competence. He was thorough, responsive, and always ensured that my needs were met promptly and efficiently. His expertise and attention to detail were evident in every interaction, making the entire process smooth and stress-free. I highly recommend Karim for his outstanding service and dedication to excellence.

TW

01-06-2024

Karim is an immaculate professional

Karim is an immaculate professional, going above and beyond to excel in his service. Couldn’t recommend highly enough!

Aman

11-12-2023

Exceptional service from Go Legal Ai

Karim was exceptional at providing me advice to my matters. He was attentive, knowledgeable and approachable. Moreover, GoLegal is a great platform for open-sourced legal information.

Antonio

30-04-2024

Go Legal Ai helped me a lot!

The owner of Go Legal helped me with the process of filing a pre-action protocol proforma and it went smoothly. I totally recommend their professionalism and also dedication.

Muizz

08-12-2023

Karim is an amazing asset to have in your corner

Karim is an amazing asset to have in your corner. Can’t recommend him and his team enough

Thomas

03-06-2024

Karim was extremely helpful and knowledgeable!

Karim was extremely helpful and knowledgeable.
Gave me sound advice on what I needed to do.

Steve

19-01-2024

Very helpful and informative

Very helpful and informative. Takes the time to address the details

Gotch

19-07-2024

Very helpful and friendly platform...

Very helpful and friendly impartial advice. Extremely thankful for the patience and time.

Louis

31-01-2024

Karim had exceptional dedication

Karim had exceptional dedication, a positive attitude and provided very helpful guidance. He constantly went above and beyond in every aspect.

Andre

08-12-2023

Great advice from the start

Great advice from the start, completely understanding & happy to discuss anything that your unsure about concerning

Robert

16-01-2024

Fantastic service given and a lot of help

Fantastic Service given and alot of help regarding ex business partner/supplier giving harassment and defamation. A cease and desist letter was recommended to resolve the issues. Definitely recommended.

Nick

17-06-2024

Exceptional platform and service throughout!

Exceptional service throughout the whole process. The information and advice provided was first class and exceeded my expectations.

Gavin

17-06-2024

I am delighted to share my heartfelt gratitude!

I am delighted to share my heartfelt gratitude and utmost appreciation for Zareen, the immigration consultant who expertly guided us through the British naturalisation process for my wife and two kids. From start to finish, Zareen’s exceptional service and unwavering confidence made an enormous difference in our journey.

Zareen’s expertise and professionalism were evident from our very first meeting. She thoroughly understood the complexities of our case and approached each challenge with a calm and positive demeanor. Her extensive knowledge of the naturalisation process and her ability to anticipate and address potential issues reassured us every step of the way.

What truly set Zareen apart was her constant communication and feedback. She kept us informed about the progress of our application, providing timely updates and constructive insights that helped us stay on track. Her positive attitude and encouraging words were a source of comfort, especially during moments of uncertainty.

Zareen’s dedication and meticulous attention to detail ensured that all our documentation was accurate and complete. Her proactive approach in preparing and submitting our application demonstrated her commitment to achieving the best possible outcome for our family.

Thanks to Zareen’s exceptional guidance, we successfully obtained British naturalisation for my wife and two kids. Her professionalism, confidence, and unwavering support made an otherwise daunting process smooth and stress-free. I wholeheartedly recommend Zareen to anyone seeking an immigration consultant who genuinely cares about her clients and delivers outstanding results.

Thank you, Zareen, for your outstanding service and for helping our family achieve this significant milestone. We are forever grateful for your expertise and support.

Aziz

09-07-2024

Professional and reliable

Karim is knowledgeable and very attentive in all details ensuring the process goes smoothly and transparent, Also very professional and reliable, throughout the process making it easier and more prompt, I definitely recommend it 🌟🌟🌟🌟🌟🌟

Rosana

17-05-2024

Excellent to have warm personable help!

Excellent to have warm personable assistance

Clare

16-10-2024

Thank you for the help!

Would highly recommend for drafting any contractual documents. Stand out firm

Ash

08-12-2023

Exceptional!!

Called in for information regarding my dissertation on civil law and was kindly provided with very useful information.

Ella

05-05-2024

Thank you Go Legal Ai!

Since I was in need of a lawyer, Karim was my go to. He was really listening to me and I felt heard. Thanks for your help

S D

02-03-2024

Great Platform!

karim gave me a call back and gave me advice on what I should do. Thank you

A Khan

12-03-2024

Very helpful!

Very helpful! Thanks Karim

MJ

26-06-2024

Free Consultation!

He listened and provided very good advise

Sola

04-07-2024

Recovered money for dispute

Great platform. Thank you Go Legal Ai

Maria

08-08-2024

Very caring and professional company

Very caring and professional company…

LJohn

12-05-2024

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