Go Legal turns around previously failed claim—insurer pays out and balance now being pursued through the regulator
Problem:
Our client was left significantly out of pocket after a failed property purchase caused by solicitor negligence. The conveyancing firm—now in administration—failed to:
- Properly advise when the purchasing company was dissolved;
- Recommend restoration or assignment to save the deal;
- And crucially, despite holding completion funds, they failed to forward a Notice to Complete.
The result? The seller rescinded the contract, and our client lost her £35,700 deposit and £5,000 reservation fee. A previous firm had tried and failed to make progress, so she came to Go Legal.
Outcome:
We took over the case and immediately reframed the claim under the Third Parties (Rights Against Insurers) Act 2010, allowing us to pursue the solicitors’ insurer directly.
Within 3 months, we:
- Secured a £16,800 settlement from the professional indemnity insurer, inclusive of legal costs;
- Preserved our client’s right to claim the £15,000 policy excess (not covered under the insurance policy);
- Launched a fresh claim to the CLC Compensation Fund, now underway, to recover the remaining balance.
To date, the total recovery stands at £31,800, with the client on track for full compensation.
Timeframe: Resolved in Just 3 Months
Go Legal was instructed in October 2024, taking over from a previous firm that could not move the matter forward. By February 2025, we had finalised a settlement with the insurer and secured a signed agreement. In just 12 weeks, we delivered a result that the client had been waiting over a year to achieve.
Details of the Case:
The negligent solicitor failed to act on time-critical instructions and exposed the client to contract rescission. We carefully restructured the legal claim and highlighted two clear breaches:
- A failure to advise on the implications of the purchaser company being dissolved and the steps required to resolve it;
- A failure to forward a legally significant Notice to Complete, denying the client the opportunity to act while funds were held on account.
We demonstrated that “but for” these failures, the client would have been able to complete the transaction. The insurer initially raised objections, but we negotiated a clean and enforceable settlement—preserving all rights to claim the policy excess from the CLC Compensation Fund, which we are now pursuing on her behalf.
Legal Tip:
Even if your solicitor’s firm is dissolved or in administration, you can still recover your losses. You may be able to claim against their insurer directly—and pursue any shortfall via the CLC or SRA compensation schemes.
Why Choose Us:
- We specialise in professional negligence and insurer claims;
- We regularly rescue failed claims from other firms;
- We understand how to unlock value through regulatory compensation funds;
- We act quickly and commercially, with fixed-fee options available.
If you’ve lost money due to a solicitor’s mistake—or been told there’s no further route for recovery—speak to Go Legal. Call 0207 459 4037 or request your Free Consultation today.

Karim Oualnan, Partner
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