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Commercial Lease Repairing Obligations: How FRI, Schedules of Condition and Negotiation Limit Tenant Liability

Commercial Lease Repairing Obligations: How FRI, Schedules of Condition and Negotiation Limit Tenant Liability

Key Takeaways

  1. Understanding your commercial lease repairing obligations is essential because the wrong clauses can leave tenants responsible for costly repairs, including pre-existing structural issues.
  2. Full repairing and insuring (FRI) leases can make a tenant liable for the entire building’s repair costs regardless of the property’s age or initial condition.
  3. Insisting on a schedule of condition before signing an FRI lease limits your liability to the state of repair at lease start and can protect you from six-figure dilapidations at lease end.
  4. Landlords may resist a schedule of condition, but you should consider walking away or demanding a significant rent reduction if you cannot cap your risk.
  5. Tenants and landlords both benefit from negotiating clear and realistic repairing standards, such as referencing the property’s age and character instead of accepting “good and substantial repair” wording.
  6. Internal repairing (IRI) leases usually limit tenant responsibility to interior repairs while landlords retain structural and external obligations; always check any service charge caps before agreeing terms.
  7. If you ignore disrepair during the lease term or fail to maintain records, you risk triggering Jervis v Harris clauses, which could result in landlords demanding immediate payment for repairs as a debt.
  8. Section 18 of the Landlord and Tenant Act 1927 can limit end-of-lease dilapidations claims, but it is not a complete safeguard, especially if the landlord uses a Jervis v Harris clause.
  9. Acting early and instructing our solicitors for a lease review before you sign can save you tens or even hundreds of thousands in unexpected liabilities and disputes.
  10. Doing nothing when negotiating your commercial lease repairing obligations puts your business and personal finances at serious risk in the event of a claim or dispute.
📞 Negotiating lease on older building? Book Free Consultation

Who Is Liable for Repairs in a Commercial Lease and How Can You Limit That Risk?

Most commercial tenants sign a full repairing and insuring (FRI) lease without realising this can make them responsible for every single repair to the building, often including problems that existed before they even moved in. One common mistake is assuming that “insuring” covers all major costs, when in fact tenants may end up paying six-figure sums for dilapidations, especially at the end of the lease term.

This guide explains how commercial lease repairing obligations work in England and Wales, why FRI leases pose such a large financial risk, and the steps you must take to limit liability before signing. We cover the crucial differences between full and internal repairing leases, the value of a schedule of condition, the impact of Jervis v Harris clauses, and negotiation tactics that save significant sums. By the end, you will know how to spot dangerous clauses, what to demand from your landlord, and when it is essential to involve a solicitor.

If you want clarity or hands-on help reviewing your commercial lease repairing obligations, our solicitors at Go Legal are ready to protect your position. Call 0207 459 4037 or book a free consultation to get tailored, practical advice before you commit.

What Are Repairing Obligations in a Commercial Lease?

Repairing obligations in a commercial lease are the contractual duties that determine whether the tenant, landlord, or both must repair, maintain or even upgrade the property during and at the end of the lease term. This is the biggest financial risk after paying rent: if you breach these obligations, you may face a dilapidations claim that can cost from tens of thousands up to several hundred thousand pounds.

Three main levels exist:

  • Full Repairing and Insuring (FRI) Lease: Tenant repairs and maintains the whole property (structure, exterior, interiors). Tenant typically also pays or reimburses the building insurance. This is the most common commercial lease in England and Wales.
  • Internal Repairing (IRI) Lease: Tenant repairs and maintains only the inside of the property (walls, floors, decoration, internal fixtures). Landlord is responsible for the structure, roof and external areas, but may recover costs through a service charge.
  • Landlord-Repairing Lease: Rare in commercial property. Landlord retains repairing duties for almost all aspects.
📘 For Example: A retailer signs a five-year lease agreeing to keep the premises “in good and substantial repair.” At lease end, a £35,000 dilapidations claim lands for issues that existed when the lease started. Because the lease did not reference a schedule of condition or exclude pre-existing defects, the tenant is still liable for the repairs.
💡 Lawyer Tip: “Keep in repair” in your lease is not about just maintaining what you find. It usually means “put and keep” in repair, which can make you responsible for upgrading the building to a required standard, even remedying defects that existed before you moved in.

Early instruction of a specialist solicitor before signing your lease is essential to identify and limit your risks.

FRI (Full Repairing and Insuring) Leases: What You Are Really Signing

What “Full Repairing” Means in Practice

An FRI lease typically makes the tenant responsible for every part of the property: structure, roof, exterior, interior, plant, services, and, if demised, shared or common parts. Critically, unless the lease specifically limits this duty, the tenant may be liable for existing or latent defects as well as any that arise during the term.

The obligation usually applies “regardless of age or condition,” so unless a schedule of condition is attached, the tenant’s baseline is assumed to be perfect. That means you could be asked at lease end to replace an old roof, even if it was already near the end of its life when you entered.

💡 Lawyer Tip: Never rely on verbal assurances or side letters about the building’s condition. If your lease is drafted without a schedule of condition, you are likely taking on all repair risk.

The “Insuring” Part: Why It Doesn’t Protect from Dilapidations

The common misconception is that because the lease is “full repairing and insuring,” the insurance will protect you from major repair costs. In reality, the landlord will insure the building at your expense, but insurance usually covers only risks like fire, flood, or vandalism. It almost never covers gradual deterioration, normal wear and tear, or the end-of-life failure of major elements. These are the very issues that drive dilapidations claims.

💡 Lawyer Tip: Dilapidations are generally not insured events. You will have to pay for age-related decline or wear and tear—insurance only protects the landlord against exceptional damage, not maintenance or old-building issues.

Real-World Cost Example: FRI With and Without a Schedule of Condition

📘 For Example: A catering business signs a 10-year FRI lease on a 1980s industrial unit—no schedule of condition. At lease end, a dilapidations claim arrives: roof £80,000, car park £15,000, façade/external repairs £12,000, internal works £8,000, fire alarm £6,000—£121,000 in total. The landlord says, “you took it as seen” and relies on the lease wording. No schedule means all repair risk sits with the tenant. With a schedule of condition in place, liability would have dropped to only the cost of genuine deterioration since the lease—£14,000 in this case—saving the tenant £107,000.
💡 Takeaway: FRI means you own the building’s repair risk. Taking FRI on an older building (over 15 years) without a schedule of condition is essentially giving the landlord a refurbishment at your expense.

IRI (Internal Repairing) Leases: Sharing the Burden

What IRI Means

In an internal repairing lease, the tenant is only required to repair and maintain the interior of their premises: internal walls, floors, ceilings, fixtures, fittings, and internal plant. The landlord retains responsibility for the structure, roof, external elements, and common parts. Structural and external repair costs are often recovered from tenants collectively via a service charge.

When You Will See IRI

You are likely to see IRI leases in:

  • Multi-let office buildings or shopping centres
  • Business parks with various tenants
  • Short-term commercial lets (one to five years)
  • Retail units in mixed-use blocks

Here, the landlord is best placed to control and manage major property elements.

Tenant Exposure Under IRI

IRI leases carry a lower risk of direct liability for big-ticket repairs like roofs or structural works. However, beware of service charges: landlords can still pass on large repair bills unless the lease caps your service charge contributions.

💡 Lawyer Tip: Negotiate a firm cap on service charge contributions for major works—especially if you are entering an older building or signing a longer lease. Uncapped or vague service charges can mean unpredictable, significant costs.

How Do Repair Clauses Differ for Whole Buildings Versus Part of a Building?

Repairing obligations change depending on whether you are leasing an entire property or just part of one. If you take the whole building, you are generally responsible for its entire repair and maintenance unless the lease limits your obligations.

If you lease only part of a building (e.g., one office out of many in a block), your obligations are usually confined to that part—primarily the interiors. The landlord remains responsible for the building structure, roof, and shared or common spaces, and will typically recover costs for these areas through a service charge.

📘 For Example: A law firm leases one floor in a multi-let building under an IRI lease. The landlord is responsible for structural repairs, such as a new roof, but the cost is recovered through a service charge. Without a cap on this charge, a single unexpected repair can result in a large, sudden bill for each tenant, regardless of their direct responsibility.
💡 Lawyer Tip: Even if your lease is not full repairing, scrutinise the service charge provisions. Service charge caps and clear definitions of what the landlord can claim are essential safeguards.

Schedule of Condition: The Tenant’s Get-Out-of-Jail Card

What a Schedule of Condition Is

A schedule of condition is a detailed photographic and written record of the property’s state at the start of the lease. When appended to the lease and referenced in the repairing covenant, it redefines your responsibility: you must keep or return the property in no worse condition than at commencement. This is crucial, as it avoids the default position where the tenant could be liable to upgrade the building to a better state than when they entered.

What It Includes

An effective schedule of condition should feature:

  • Extensive photographs of all internal rooms and external elements, including the roof, façade, windows, doors, car park, drainage, gutters, and plant.
  • Written commentary describing the age, condition and any visible defect for each key component.
  • Both parties signing and dating the document, which must be appended to the executed lease and explicitly referred to in the repairing provisions.

Without these measures, you risk a court or arbitrator ignoring the schedule and holding you liable under the default lease wording.

How It Protects the Tenant

📘 For Example: A tenant moves into a property where the roof is already nearing the end of its life. Without a schedule, they could be required to pay for a full roof replacement regardless of the fact that deterioration was simply due to age. A well-prepared schedule means the tenant only pays if damage results from neglect during the lease—age-related end-of-life replacement falls to the landlord.
  • Decoration scenario: The schedule records “walls painted white, minor scuffs and marks, last decorated five years ago.” At lease end, the property matches the entry condition, so the tenant avoids an expensive redecoration claim.

When You Must Insist on a Schedule

You should always demand a schedule of condition if:

  • The building is more than 15 years old
  • It is an FRI lease
  • The property is not in newly refurbished or excellent condition
  • The lease is long-term (over 10 years)
  • High-value plant or assets are already aged

A schedule is optional for:

  • Brand-new or recently refurbished properties with detailed reports
  • Short-term IRI leases where the landlord is clearly responsible for all structure and services
💡 Lawyer Tip: If the landlord refuses to include a schedule of condition, negotiate for a material rent reduction (20 to 30 percent below market), or walk away. Signing an unlimited FRI lease with no schedule on an older property exposes you to a six-figure risk.

How to Obtain a Schedule of Condition

  1. Instruct a RICS-accredited surveyor early, ideally before finalising heads of terms.
  2. The surveyor prepares a thorough photographic and written report.
  3. The lease’s repairing covenant is amended to reference the schedule.
  4. Both parties sign and append the schedule to the executed lease.

Cost is usually between £1,500 and £5,000—negligible compared to the potential savings.

💡 Go Legal tip: Landlords may resist a schedule because it limits what they can recover for dilapidations. If so, request a clear rent reduction or walk away. Unlimited repair risk is rarely worth the “market” rent.
📞 Negotiating lease on older building? Book a free 20-min lease review. We will tell you if you need a schedule of condition and can introduce a surveyor if necessary.
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Jervis v Harris Clauses: The Landlord’s Nuclear Option

What a Jervis v Harris Clause Is

Some leases contain a “Jervis v Harris” clause. Ordinarily, the landlord must wait until lease expiry to claim for a breach of repairing obligations (a dilapidations claim). A Jervis v Harris clause allows the landlord to serve notice during the lease, then enter the premises, carry out the outstanding repairs themselves, and require the tenant to pay the cost on demand as a debt.

Standard Wording Example

“If the Tenant fails to comply with repairing obligation within 28 days of the Landlord’s notice, the Landlord may enter and execute works and recover the cost as a debt, payable within 14 days of demand.”

Why It Is So Risky for Tenants

A Jervis v Harris clause means:

  • The landlord can recover 100 percent of their repair costs from the tenant immediately, not just the diminution in the property’s value at lease expiry
  • The section 18 cap on dilapidations from the Landlord and Tenant Act 1927 does not apply
  • The tenant cannot offset these sums against rent or withhold payment—the cost becomes an immediate debt
📘 For Example: A brewery leases a site with a Jervis v Harris clause. It neglects repairs despite repeated warnings. The landlord serves notice, enters the premises after the notice period, completes £20,000 of repairs, then bills the tenant immediately. The tenant must pay—standard end-of-lease defences do not apply.
💡 Lawyer Tip: If you cannot remove a Jervis v Harris clause entirely, try to limit its use to urgent or structural issues, negotiate a longer notice period for repairs, or agree a cap on the amount recoverable without your written consent.
Received Jervis notice or dilapidations claim? Our lawyers defend tenants and advise landlords.
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Negotiating Repairing Obligations: Tactics for Tenants and Landlords

For Tenants: 5 Tactics to Limit Exposure

  1. Insist on a schedule of condition. This is non-negotiable for older buildings.
  2. Negotiate a fair repairing standard. Change “good and substantial repair” to “tenantable repair and condition” or “fit for the permitted use.” Specify the standard is to be measured “having regard to the age and character of the property at lease start.”
  3. Exclude structures and major items if you have a short lease. Confine your duty to the interiors, with the landlord retaining responsibility for roof, structure, foundations, and primary services.
  4. Cap your total liability. Where possible, include a clause stating your total exposure is limited to a fixed sum or a set number of months’ rent.
  5. Use a dilapidations fund. Make regular payments into a reserve, drawn on for end-of-lease works—this can avoid nasty surprises.
💡 Lawyer Tip: Never accept “market standard” repair terms if they create real risk for your business. Small changes, like schedules of condition or monetary caps, can save your business.

For Landlords: Protecting the Asset Without Scaring Off Tenants

  1. If agreeing to a schedule of condition, increase rent to reflect the greater risk you are holding—but make this transparent.
  2. Retain Jervis v Harris rights, but limit them to necessary urgent or structural works and allow a longer notice period.
  3. Reserve “step-in” rights for major failures that could cause further property damage.
  4. Introduce a sinking fund clause in service charge schedules for major repairs, minimising the need for lump-sum calls.
  5. Require tenants to commission mid-term RICS condition surveys and complete identified works within a set period, encouraging maintenance throughout the lease.

The Negotiation Process

  1. Set repairing allocations and reference to a schedule of condition at heads of terms.
  2. Commission a survey, review the draft lease, and highlight risk areas such as ambiguous service charges.
  3. Amend the draft to add schedules, carve-outs, and liability caps where possible.
  4. Check that all negotiations are reflected in final documents—nothing is agreed until it is in the executed lease.
📘 For Example: A design agency negotiates a retail lease requiring “good and substantial repair” under FRI. Their survey identifies issues, and with expert advice they insist on a schedule of condition, limit their obligations to internal elements, and cap service charges. At lease end, their risk is limited to minor internal repairs.

To instruct a solicitor to negotiate your repairing obligations, or for a full lease drafting service, you may also find our commercial lease drafting and negotiation service useful.

Worked Example: How a Schedule Saved a Tenant £140,000

Scenario:
A manufacturing SME agrees to a 10-year FRI lease on a 10,000 sq ft 1990s industrial unit, paying £60,000 per year. The survey reveals an aged roof (28 years old), cladding corrosion, uneven floors, and dated electrics.

Negotiation:

  • Landlord initially insists on FRI with no schedule at £60,000 per year.
  • Tenant counters: FRI with schedule at £60,000 or FRI with no schedule at £45,000 (a £150,000 discount over ten years).
  • Landlord agrees to the schedule rather than lower the rent.
  • RICS surveyor prepares a schedule (£2,800) that is attached to the lease.

Outcome after ten years:

  • Roof fails in year eight and is replaced at landlord’s expense (according to schedule).
  • Tenant pays £11,000 for internal works only.

Without schedule:
Tenant would have faced: roof £95,000, cladding £40,000, electrics £18,000, internals £11,000 (£151,000).
Net saving: ~£122,000 (after factoring in surveyor cost and rent premium).

5 Repairing-Obligation Mistakes That Cost Six Figures

  1. Signing an FRI lease without a survey or legal review. Result: liability for items like roofs or structural repairs worth £200,000+.
  2. Assuming insurance covers everything. Most repairs are not covered by insurance; dilapidations remain your cost.
  3. Not insisting on a schedule of condition because the landlord says it is not “standard.” Result: all previous wear, defects, and damage become your problem.
  4. Ignoring or deferring minor repairs. Small leaks can cause major structural issues and trigger immediate landlord intervention and costs under Jervis v Harris clauses.
  5. Failing to maintain records of repair and maintenance. If you cannot prove work has been done, you risk inflated dilapidations claims.
💡 Lawyer Tip: Keep a complete file of all maintenance, servicing, and repair invoices throughout your lease. This is your best defence against landlord claims.

Frequently Asked Questions

What is the difference between FRI and FRI with a schedule of condition?

Both require tenants to repair everything, but FRI with no schedule means returning the property in perfect condition regardless of how it was at lease start—so you inherit all prior defects. The schedule caps liability to the entry state, protecting you from the landlord’s historic maintenance issues.

Can a landlord refuse to allow a schedule of condition?

Yes. If they refuse, you must weigh whether to pay considerably less rent (to offset your unlimited risk) or to walk away entirely from the deal.

Are commercial tenants ever responsible for repairs caused before their lease started?

Yes. If you sign an FRI lease without a schedule of condition, you may have to put the property “in repair” even if that means fixing old or hidden defects.

Should I have a survey done before signing a commercial lease?

Always. A RICS building survey and schedule of condition helps uncover expensive defects and can reduce or even eliminate dilapidations liability at lease end.

Do all dilapidations claims have to go to court?

No. Most are settled through negotiation, referencing the lease, any schedule of condition, and factual evidence. Early advice from your solicitor increases your chances of reducing an inflated claim.

What are the risks of ignoring minor defects during the lease term?

Minor defects can worsen into significant liabilities if ignored, increasing end-of-term costs and even triggering immediate action and bills under Jervis v Harris clauses.

Is it possible to negotiate out of FRI obligations entirely?

Rarely possible—except for major, high-value tenants or very short terms. Most tenants find more leverage by limiting the scope or insisting on a schedule of condition.

Who pays for repairs if the building is destroyed by fire or flood?

The landlord arranges insurance, which you pay for. Insurance may cover fire or flood repairs, but age-related or maintenance failure is excluded—those costs are yours unless excluded in the lease.

How can I check if my service charge is capped or open-ended?

Read the lease’s service charge schedule, or ask your solicitor to check before signing. An uncapped service charge is a significant hidden risk.

Can I challenge a landlord’s interpretation of the repairing covenant?

Yes. Challenges may succeed based on the repairing clause’s wording, supporting evidence, and the property’s documented condition at lease start. Early legal advice is always advised.

📞 Negotiating a commercial lease, or facing a dilapidations or Jervis claim?
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When to Instruct a Solicitor

Seek professional advice if you are:

  • Taking or renewing a lease on a building over 10 years old
  • Offered FRI terms with no schedule of condition
  • Reviewing a draft lease where repairing terms exceed two pages or mention “good and substantial repair”
  • Served with a Jervis notice or a terminal dilapidations claim
  • A landlord wanting to protect asset value while letting the property quickly
  • Assigning a lease where the new tenant is negotiating repairing obligations

Go Legal’s service includes:

  • Pre-lease review of draft repairing covenants and schedule guidance, including referral to an independent surveyor
  • Negotiation and redrafting to limit your risk—schedules, carve-outs, realistic standards, or deletion or limitation of Jervis v Harris clauses
  • Landlord-side drafting that balances strong protection with market realism for tenant attraction
  • Dispute resolution—robust challenge to dilapidations and Jervis claims, negotiation, or urgent litigation
📞 Send us your draft lease, and we will tell you if the repairing terms are fair or dangerous.

Conclusion

Commercial lease repairing obligations are the number one hidden liability for commercial tenants in England and Wales. An FRI lease without a schedule of condition is effectively a blank cheque to the landlord, committing you to replace every end-of-life building element at your own expense—even if they were already failing when you moved in.

Three rules for tenants:

  1. Understand that FRI really means unlimited structural liability, not just insurance
  2. Insist on a schedule of condition if the property is older than 10–15 years or less than excellent condition—a small spend here saves six-figure sums at lease end
  3. Negotiate for fair standards—use “tenantable” or “having regard to age,” not the open-ended “good and substantial repair”

For landlords:
A fair repairing covenant attracts more and better tenants, reduces voids, and leads to fewer disputes. Rejecting schedules on old stock only drives tenants away or demands a steep rent discount.

If you are negotiating a lease or facing a dilapidations claim, book a free consultation. We will tell you exactly where you stand and how to protect your interests.

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30-10-24

Tackling a tough one

I would highly recommend Karim and his firm who have helped me to address a burdensome banking issue. My legal problem is complex and unique. Karim broke down the situation and left me with a thorough and understandable step by step as to what to do. He took the time to make sure I was able to address the challenges faced and did so in a professional and prompt manner. I will choose Go Legal and Karim again if I have any further complications. Thank you.

Omar

17-10-24

Helpful and sound advice! Great Platform

Karim was really helpful and offered sound advice. It was a godsend to get some good advice after coming up against so many dead ends. Thank you

Carina

26-10-24

Karim has been amazing in helping us...

Karim has been amazing in helping us resolving our legal problems. Go Legal has been a great platform for us. I’m glad we managed to find Karim and his team after speaking to many lawyers he stood out as someone genuine, knowledgeable and always had our best interests in mind. I wholeheartedly recommend Go Legal if you are faced with a legal issue.

Fanous B

05-09-24

I had such an amazing experience using Go Legal Ai

I had such an amazing experience using the Free Consultation service with Go Legal.
I spoke to Karim, and after sharing my situation, he talked me through my options, next steps (which I’m now taking) and was completely assured after speaking with him about the requirements and legalities I need to fulfill (after speaking with lots of other firms who really didn’t help me figure out the best route). I look forward to working more with Karim once the situation develops and paperwork needs to be drafted.

Marisa

25-10-24

Best lawyers

Best lawyers! Karim and Aashma have been amazing. We cannot thank them enough for their hard work and advice throughout our stressful situation! God bless you Karim and Aashma. We have no hesitation in recommending their services.

Harry J

19-10-24

Great professional work

Mr Kareem, was very helpful and collaborative throughout the whole process. He kept us updated on all aspects of the case. Can’t thank him enough for the work he’a done.

Omar

24-10-24

I had a client who didn't pay us...

I had a client who didn’t pay us for three invoices, and we ended up in court. The court’s instructions and communication were terrible, it was too expensive for us to hire a lawyer, and navigating the paperwork was almost impossible. After weeks of frustration, costs, and stress, and after talking to over 20 law firms, we met Karim. He offered a much more affordable and simpler solution, and thanks to him, we won the court case. The Go Legal platform is something that will significantly make life easier for thousands of small business owners, and I am truly grateful that we were lucky enough to meet Karim in this situation

Barbara

16-10-24

Excellent experience

I had an excellent experience working with Karim. He is experienced professional , And during my court case, Karim clearly understood what I needed. he consistently responded promptly and offered clear, expert advice.
I highly recommend them to anyone in need of reliable legal services in London. Thank you karim for your outstanding support

Ilham

16-10-24

Knowledge is Power...

Happy to provide a review….this project has emanated from a foundation of passion rather than from a corporate /business orientation. Given the right financial support and human endeavour, it will emerge as a leading legal platform to support, provide and respond to those in desperate need.
The objectives Karim and his team have set out to achieve is commendable.

Preeti P

07-10-24

How to DIY a complaint against estate agents...

The lawyer advised me how to deal with my complaint myself as it is too small for GoLegal. Very useful but could have been a little slower paced so l coud have taken better notes. But very clear and helpful, thank you..

Mca

15-10-24

Reasonable, fair and trustworthy

They’ve been helping me with many cases and have always been reasonable and fair and acting in my best interests. I used many lawyers before including well known names and they all either scammed me or were negligent. These guys have saved me on more than one occasion and I recommend them without reservations

Mca

20-09-24

Excellent London Solicitors

Good, sound advice with a relatively speedy turnaround without burning a hole in the pocket. We needed a client agreement drafted at short notice with an Addendum that sat on top. Karim understood our requirements and provided expect legal guidance to achieve our objectives as economically as possible.

Would definitely recommend and use again.

Amit

17-09-24

So glad we came across Go Legal AI

So glad we came across this firm and in particular Ms Zareen as her advice and guidance were much needed through a very stressful time. We had a big visa problem that needed immediate action and we found Ms Zareen to be extremely proactive in helping us. Her work process was flawless

AP

19-08-24

Terms & Conditions in no time!

I recently used Go Legal’s platform to create business terms and conditions, and I couldn’t be happier with the experience! The process was incredibly quick and accurate—I had a fully tailored document in no time. What I loved most was how user-friendly the platform is.
The terms & conditions for my business are spot-on and professionally drafted. I felt confident that my business was covered without any unnecessary jargon. Plus, the whole experience felt accessible, with helpful guidance along the way. Highly recommend Go Legal for anyone looking to get quality legal docs in a fast and a lot cheaper way!

Martina

12-09-24

Reliable and Professional Service from Go Legal Ai

I’ve had the pleasure of working with Karim from GoLegal for the third time now, and I can’t say enough about the exceptional service I’ve received. As a startup, it’s crucial to have the right people representing you, and Karim has been a great help in setting up contracts. His expertise and attention to detail have made the process seamless every time. GoLegal has truly been amazing, and I highly recommend them to anyone in need of reliable legal services.

Carolina

12-09-24

Sole parental responsibility ground...

My stepson’s visa application was refused on sole parental responsibility ground and he is turning 18 so we decided to seek help from a professional lawyer and not to risk to apply again by ourselves because it was a critical condition. We worked with Mrs. Zareen Akhtar, a solicitor of the company, and she did her best to achieve a positive result. Fortunately, despite a previous refusal, after just three weeks his second application was successful. Zareen is a perfect professional lawyer and I definitely recommend her to anyone who has a law issue.

Faezeh

03-10-24

Karim and his team have been amazing. Thank you, Go Legal Ai

Karim and his team have been amazing in helping us to resolve a commercial dispute. The advice and approach was clear from our very first call. A dispute that had tourmented us for several years was resolved in a few weeks. From the bottom of my heart, thank you!! We would highly recommend Karim & Go Legal.

Salah

19-08-24

I utilised Go Legal and can only rate my experience with them as exceptional...

I utilised Go-Legal and can only rate Karim and his team as been exceptional.

Karim provided proper costings for our work which involved obtaining an Adjudication enforcement and winding up order against Apollo Builders Group Ltd director Syed Atif Ali.

Karim’s team were very successful and won all court cases. The company is now wound up.

Karim communicated well put in a plan to solve our legal issues and worked hard when our opponent attempted a number of deceitful acts to ruin proceedings.

I would advise going to go legal first before using other teams.

Jays

15-07-24

Karim the best solicitors I've ever seen before

Karim provided exceptional support during a challenging legal issue. His expertise, clear communication, and dedication led to a fantastic outcome. Highly recommend him for anyone needing a skilled and reliable lawyer.

Salah

15-08-24

Thanks so much Karim

Thanks so much Karim! Fast, quick and reliable as always!

Mimi

19-10-24

Easily accessible, very clear, very effective legal advice!

Karim gave me the most effective legal advice I have received in years, in a very clear manner. It is very obvious that Karim understood what I needed, and also knew exactly how to express these in ways that made perfect sense. I was able to make sensible decisions based on his advice. Karim and his Go legal team’s advice and tools being available to me at the right time mean that I can move my business forward efficiently, and with confidence.
I will definitely be using this service going forward!

Olayinka

30-05-24

Can I only give 5 stars?

Very quick first response ✅
Very quick offer of phone chat at a time to suit me ✅
Called when they said they would on a bank holiday ✅
Listened to the numerous issues ✅
Invested over four hours in discussing the issues and my options ✅
Explained everything in ways this creative type could easily understand ✅
Gave clear advice – outlined how they could help and suggested a DIY step I could take immediately ✅✅✅
Thanks Karim!
Can I only give 5 stars!

Ian

02-04-24

Exceptional work from Karim!

Karim went above and beyond to help us settle a debt dispute with a UK company that hadn’t paid us. As an international business, Karim was tremendously helpful and available to us throughout the process, even with time zone differences across our offices. We really appreciated the extended effort he took to tailor our needs! I very much look forward to working with him again and couldn’t recommend Go Legal more. Thanks so much again Karim!

Kaela

09-12-23

Highly Recommended Karim at Go Legal Ai

After months of struggling with a rather shady company and getting nowhere, I was recommended to speak with Karim at Go Legal. He was incredibly reassuring, listened to my complaint attentively, and clearly presented my options. Within a few weeks of negotiations with the opposing lawyer, Karim was able to secure a fantastic settlement for me. I was over the moon! He is calm, reassuring, and responsive. I highly recommend Karim at Go Legal to anyone in need of a good lawyer.

Lee

28-06-24

Karim thinks outside the box

Karim thinks outside the box. He has knowledge, experience and common sense. His main concern is the outcome for his client, rather than what others think the outcome should be. He challenges the status quo and gets the results.

Galina

30-05-2024

Best Lawyer Team!

I cannot speak highly enough of Karim and his team. Their dedication to their clients and attention to detail are truly remarkable. From start to finish, they demonstrated professionalism, expertise, and a genuine commitment to achieving the best possible outcome for my legal needs. I have worked with many lawyers in the past, but none have compared to the level of service and expertise provided by Karim and his team. If you’re looking for the best lawyers around, look no further. I wholeheartedly recommend them to anyone in need of legal assistance.

Digilency

26-05-2024

Honest, Transparent, Knowledgeable...

Karim sounded out my case as a free consult. I was extremely grateful to him for his honesty, integrity and wealth of knowledge. Highly recommend.

Digilency

23-08-2024

Recently had the opportunity to use Go Legal Ai

Recently had the opportunity to work with Karim and I can say that my time was worth it. Karim is someone who takes care of things instantly with constant attention to detail and perfection and the right person to work with in legal matters

Derin

12-07-2024

Amazing DIY legal platform

Karim, is personable and professional. He has a real desire to deliver the best outcome for your case. His attention to detail is next to none and constantly keeps you in the loop as a client. I trust his judgement and can’t recommend his services enough as a legal professional. You are in safe hands.

Jason

17-01-2024

Excellent Service

I have known Karim for many years and his work ethic and professionalism is excellent, similalrly throughout the team he has selected around him. His passion for his work is clear from all interactions with him and he transmits this through the quality of his work.

J A

07-07-2024

Excellent Service

Excellent service, esp from Atty Zareen. My husband’s visa was granted because of her hard work. She is very focused and gives regular updates.
I would use their service again.

Joel

21-06-2024

Karim and Aashma at Go Legal Ai

Karim and Aashma were brilliant in the way they advised us on the process during a difficult and stressful time. I can’t thank them enough for they help on the legal matter.

Darren

06-08-2024

Great work by Karim

Top of the line work done and executed by Karim. He has went out of his way in helping me settling down a lot of things in the UK. He has been helpful to us in many ways and really appreciate the effort done by him. Thank you very much, will be looking forward to get in touch again whenever there’s a legal work required. Highly Recommended firm

Darren

10-12-2023

I loved Go Legal Ai because I felt I could...

I loved Go Legal because I felt I could deposit my trust on them and they guided me through all the possibilities and process. Feeling informed made the journey more relaxed. They are very professional, empathetic and human! A rare combination nowadays. Thanks for your great work! I highly recommend.

Irina

09-01-2024

Karim's expertise and tutelage

Karim, with his sound experience in settling complex disputes, supervising that the agreements are right for you and most importantly analysing legal documents to know if you have a foot to stand on in your pursuit for justice and holding a strong case. I couldn’t recommend a more better person to help you with your needs.
Go-Legal is the way to go!

Calvin

08-12-2023

Unrivalled experience

Incredible service! He’s meticulous and most importantly doesn’t leave any stone unturned. His wealth of knowledge and experience gave me assurance and peace of mind when going through our litigation process and Karim was swift in his process from start to finish. His personable approach has made it a truly unrivalled experience!

Jay

11-05-2024

First Solicitor Firm I feel I can trust

For the first time in the last 7 years I spoke to a professional who WAS LISTENING to me so to best understand – in the short time available – what is going on and why I need to take my ex-solicitor to court.
It would feel right to have GoLegal help me with the professional negligence case, if time limitations allow to do so. Pity I did not speak to this Firm, months ago. Wow, they know what they are doing…
Conversation ended on such a positive note, thank you K. from GoLegal, thank you very much.

meS P

21-02-2024

Highly recommend Karim and his team

Highly recommend Karim and his team. It is our second time using Go Legal and we are very pleased with the result and service which continues to surpass expectations. Brilliant!

Sean

24-06-2024

I highly recommend Karim and his team!

I highly recommend Karim and his team!! I cannot recommend him highly enough. In all my years haven’t come across a better or more knowledgeable lawyer. We are grateful for his assistance and compassion.

Mesfin

23-02-2024

Karim and his team went above my expectations...

Karim and his team went above my expectations. He us diligent, sympathetic and most of all knowledgeable. His approach is very thorough and I would not hesitate to recommend him. Thank you Karim!

Miria

30-05-2024

Excellent all round

I recieved a free consultation call bang on the time agreed, from Karim, who was friendly and very professional. He listened well to all had to say, and though he couldn’t assist in this case has advised me and even sent me a link after to alternative help. Thank you Karim. A great appreciated service all round

Hannah

18-01-2024

Highly recommended for exceptional service

Karim and his team are very helpful. I mostly liked the free consultation service they offered. It helped me a lot to understand what I needed. I contacted them for immigration service and they provided an exceptional solution.

Iftekhar

09-05-2024

Karim provided a great service...

Karim provided a great service and allowed me to understand the process much more. All cases have a tremendous amount of moving parts which were well explained. Recommended.

DPM Construction

18-06-2024

Karim is very knowledgeable in his field. Great Platform

Karim is very knowledgeable in his field, gives great advice and most importantly is very easy to communicate with.

Speaking with some solicitors can be an intimidating process but Karim’s easy going approach is a breath of fresh air.

Highly recommended!

M S

02-06-2024

Excellent experience with Karim at Go Legal Ai

Excellent experience with Karim.
He was very helpful, polite and an excellent communicator. He is competent and professional
and responded always very quickly to our questions.
We highly recommend Karim.

RS

30-09-2024

Right from the start I knew we were in safe hands with Go Legal Ai

Right from the start I knew we were in safe hands, we had a consultation with Karim and discussed our case with him. We were given a clear strategy at the outset and everything panned out as he predicted. I cannot recommend Karim enough for any legal matter.

Sam

09-01-2024

Karim helped us resolve a commercial dispute...You're in safe hands

Karim helped us resolve a commercial dispute. I would highly recommend him. He’s very competent and caring throughout the process. And involved us in the decision making to get a successful outcome. You’re in safe hands.

May

08-12-2023

Best legal platform for all your legal needs

We have used several lawyers over the years Karim has been the best! He is passionate and has genuine intention to help clients get the best outcome. Always available for us whenever we need his help

Yousuf

08-12-2023

Excellent platform

Many thanks for your excellent work on my behalf, I extremely appreciate your help. You were so thorough, persistent, fair and transparent. I shall always say, I had the best possible solicitor to fight my cause. Thank you!

Evgenia

09-12-2023

Excellent legal support and advice

Karim has assisted in commercial ligitation. He was very helpful, pro active support and gave detsiled advice. I will be using their services in the future for all of my legal requirements.

Asim

24-05-2024

Grateful for an amazing DIY legal platform

We are grateful to Karim who helped our small business recover a debt within a few weeks. Very attentive even outside of normal working hours. Thank you so much!!

Gazi

26-01-2024

Impressive and exceptional service

I recently had the pleasure of working with Karim from Go Legal, and I am beyond impressed with the exceptional service I received. From the very first consultation, it was clear that Karim is deeply knowledgeable and genuinely invested in understanding every aspect of my case. His compassion and dedication to his clients are truly unparalleled.

If you’re looking for a legal firm that combines expertise with a personal touch, look no further than Go Legal. Karim and his team are truly a standout in their field, and I wholeheartedly recommend them to anyone in need of legal assistance. Their dedication to their clients’ well-being and their unwavering pursuit of justice make them an invaluable ally in any legal matter.

Raj

09-07-2024

Professional and very friendly legal platform

Karim, is very friendly and professional. We reached out for advice and process for what we believed was a contract breach issue.

Karim demonstrated a great understanding of contract law and provided invaluable guidance every step of the way – from our initial consultation to the resolution of the matter,

They took the time to thoroughly review the details of my case, patiently answered all of my questions, and provided clear and concise explanations of my options.

Thanks to their expertise, the contract breach issue was resolved efficiently and favourably.

I wholeheartedly recommend Karim to anyone in need of legal assistance. Their professionalism, expertise, and genuine care for their clients truly set them apart. If you’re facing a contract breach or any other legal challenge, look no further.

Samantha

15-04-2024

Honestly the best solicitors

Karim and his team are a god send. We have been dealing with a breach of contract construction dispute for several months which has caused us stress and anxiety. Karim was able to resolve it for us in a few weeks. Honestly the best lawyers I have come across. Diligent and well thought out advice.

Dominic

15-04-2024

Excellent all round!!!

Karim Oualnan at handled a contractual case to a successful resolution. Karim was diligent, always providing great, honest advice in which Karim always put my best interests at the forefront of his suggestions during the case. He is very reliable, trustworthy and always on hand to help. I would highly recommend Karim and look forward to working with him again in future.

Derrick

15-01-2024

Karim is a standout lawyer!

Karim is a standout lawyer! His approach is very strategic and always has the best intentions of the client in mind throughout. I would highly recommend him if you’re looking for a lawyer. You’re in safe hands!

Ceren O.

09-01-2024

Karim is an incredibly meticulous and astute lawyer!

Karim is an incredibly meticulous and astute lawyer who applies a high level of skill and intelligence to his work. There is no one else that I can think of who I would go to solve a commercial dispute due to his ability of solve problems and see the commercial angle and importance of legal issues. As is evidenced by his career so far he is very comfortable with leading on complex matters and you can trust that he will produce an excellent quality of work. He is also incredibly personable, diligent and hard-working.

Ross

13-12-2023

Karim was amazing

Karim was amazing, quick and effective just what you need. Very professional and makes it easy for you to understand everything. Always there when we need help and times of need. Worth every single penny!

Ant

09-05-2024

Absolutely super service and platform!

I received follow up legal advice from Karim that was extremely helpful and really helped me to clarify my situation and decide on my case progression

Absolutely super service.

Paul

09-07-2024

Very reactive and called within minutes. Great platform

Very reactive and called within minutes. Offered us lots of great advice which he didn’t need to offer up for free. Would recommend

Sonny

19-02-2024

Highly recommended

I have known Karim for several years and have nothing but praise for the way he conducts himself professionally. He is an outstanding Litigation Solicitor dedicated to achieving the best solutions for his clients. He is highly recommended

Khurshid

04-07-2024

Great Advice!

I recently worked with Karim at GoLegal and couldn’t be more pleased with the service I received. He provided exceptional advice regarding trademarks and offered valuable business insights. His expertise and thoroughness were evident in every interaction. I highly recommend Karim and GoLegal for anyone seeking professional and insightful legal guidance.

Kyle

30-05-2024

Professional, highly recommended

Thank you so much Karim for your Legal advice
Professional, friendly and helpful
I cannot be more grateful

Highly recommended

Angie Jo Fitness

17-01-2024

Legal Advice

It was astounding how much legal knowledge and experience Karim and the team possessed. They gave good legal advice and handled complicated legal matters with ease. Their handling of delicate situations with professionalism was admirable.

Jabel

26-05-2024

Go Legal Ai

Go-legal Ai has very professional and well mannered people who work hard to make sure your enquiries are dealt with as soon as possible.

Mar

20-02-2024

Second to none - Amazing!

Having spoken to multiple solicitors in the past few weeks I was at wit’s end, I was just as low as could be until I found Karim who gave me the confidence to keep going, his knowledge of my predicament was second to none.

James

19-06-2024

Karim gave me valuable advice and was very helpful

Karim gave me valuable advice and was very helpful
when i was unsure weather to pursue a claim for a Construction contractual dispute.

Jon

28-05-2024

Amazing service and experienced staff at Go Legal Ai

Amazing service and experienced staff. Help and advice was top quality and especially recommend Karim as giving a level of quality service above expectations. Thank you

Abdul

04-07-2024

Amazing service

Amazing service! He’s thorough and ensures no detail is overlooked. With his extensive expertise, he provided me with confidence and reassurance during our legal proceedings. Karim was efficient from beginning to end, and his friendly demeanor made it an unparalleled experience!

Zubair

12-05-2024

Karim was able to offer us some great advice

Karim was able to offer us some great advice in consultation. Very knowledgeable and considerate. Thank you Karim.

Sophie R

23-03-2024

Highly recommended lawyers

I highly recommend Karim as a commercial solicitor. While he worked on my matter, I was extremely impressed with his expertise, professionalism, and client-focused approach. He is a trusted advisor who will provide you with the expert legal advice you need to make informed decisions.

Remi

12-12-2023

Amazing in every way

I recently sought legal representation for a challenging litigation case and go-legal exceeded my expectations in every way. From the initial consultation, it was clear they were experienced and truly invested in getting the best outcome for me.

Karim, was particularly exceptional. His profound knowledge of the law and insightful strategies were invaluable throughout the process. He kept me informed, addressed all my concerns with patience and clarity, and consistently demonstrated genuineness.

Another massive thank you

SB

08-01-2024

5 stars!!

Karim and his team have been excellent in helping our company navigate the regulatory environment in the online competitions and gaming sector. His legal expertise has been invaluable in recent months, and we’re extremely grateful for his knowledge and support.

Liam

16-08-2024

Thanks from core of my heart!

I am writing to express my deepest gratitude for the service Ms.Zareen provided in securing the approval of my child’s Dependent visa following the initial refusal.

From the very beginning, her dedication and professionalism were evident. She took the time to thoroughly understand our situation, meticulously reviewed all the documents, and provided clear, concise guidance on the necessary steps to strengthen our case. Her expertise and strategic approach played a vital role in overturning the refusal.

I particularly appreciate how she maintained clear and constant communication, ensuring we were informed and reassured throughout the process ,showed remarkable attention in preparing our documents & displayed genuine compassion and understanding, which made a stressful situation much more manageable.

Thanks for her hard work and expertise.
We are incredibly grateful for the positive outcome.
Her efforts have had a profound impact on our lives, and we cannot thank you enough.
I will wholeheartedly recommend the services to anyone in need of immigration assistance, knowing they will be in the best hands.

Shah

04-08-2024

Thanks from core of my heart!

I am writing to express my deepest gratitude for the service Ms.Zareen provided in securing the approval of my child’s Dependent visa following the initial refusal.

From the very beginning, her dedication and professionalism were evident. She took the time to thoroughly understand our situation, meticulously reviewed all the documents, and provided clear, concise guidance on the necessary steps to strengthen our case. Her expertise and strategic approach played a vital role in overturning the refusal.

I particularly appreciate how she maintained clear and constant communication, ensuring we were informed and reassured throughout the process ,showed remarkable attention in preparing our documents & displayed genuine compassion and understanding, which made a stressful situation much more manageable.

Thanks for her hard work and expertise.
We are incredibly grateful for the positive outcome.
Her efforts have had a profound impact on our lives, and we cannot thank you enough.
I will wholeheartedly recommend the services to anyone in need of immigration assistance, knowing they will be in the best hands.

Shah

04-08-2024

Went above and beyond

Karim was easy to work with. Slight communication hiccup at the start, but more than made up for it with the work he did on my case. Happy with the outcome.

Jake

04-06-2024

Absolutely amazing

Karim has been so so great, he helped me throughout the whole process and even after. 100% recommended

Kd

17-06-2024

Karim has been absolutely amazing

Karim has been absolutely amazing, really helpful and responses were always really fast. I would 100% go back!

Kd

01-03-2024

Exceptional legal expertise and compassionate support

I am extremely pleased with the legal services provided by Karim and his team. Their expertise, professionalism, and prompt communication made a significant difference in my case. I also appreciated your display of empathy and understanding during a potentially stressful period for me. Your compassionate approach was truly valuable – a massive bonus for me personally. Highly recommended!

Justin

09-12-2023

Karim provided exceptional service

Karim provided exceptional service, demonstrating a high level of professionalism and competence. He was thorough, responsive, and always ensured that my needs were met promptly and efficiently. His expertise and attention to detail were evident in every interaction, making the entire process smooth and stress-free. I highly recommend Karim for his outstanding service and dedication to excellence.

TW

01-06-2024

Karim is an immaculate professional

Karim is an immaculate professional, going above and beyond to excel in his service. Couldn’t recommend highly enough!

Aman

11-12-2023

Exceptional service from Go Legal Ai

Karim was exceptional at providing me advice to my matters. He was attentive, knowledgeable and approachable. Moreover, GoLegal is a great platform for open-sourced legal information.

Antonio

30-04-2024

Go Legal Ai helped me a lot!

The owner of Go Legal helped me with the process of filing a pre-action protocol proforma and it went smoothly. I totally recommend their professionalism and also dedication.

Muizz

08-12-2023

Karim is an amazing asset to have in your corner

Karim is an amazing asset to have in your corner. Can’t recommend him and his team enough

Thomas

03-06-2024

Karim was extremely helpful and knowledgeable!

Karim was extremely helpful and knowledgeable.
Gave me sound advice on what I needed to do.

Steve

19-01-2024

Very helpful and informative

Very helpful and informative. Takes the time to address the details

Gotch

19-07-2024

Very helpful and friendly platform...

Very helpful and friendly impartial advice. Extremely thankful for the patience and time.

Louis

31-01-2024

Karim had exceptional dedication

Karim had exceptional dedication, a positive attitude and provided very helpful guidance. He constantly went above and beyond in every aspect.

Andre

08-12-2023

Great advice from the start

Great advice from the start, completely understanding & happy to discuss anything that your unsure about concerning

Robert

16-01-2024

Fantastic service given and a lot of help

Fantastic Service given and alot of help regarding ex business partner/supplier giving harassment and defamation. A cease and desist letter was recommended to resolve the issues. Definitely recommended.

Nick

17-06-2024

Exceptional platform and service throughout!

Exceptional service throughout the whole process. The information and advice provided was first class and exceeded my expectations.

Gavin

17-06-2024

I am delighted to share my heartfelt gratitude!

I am delighted to share my heartfelt gratitude and utmost appreciation for Zareen, the immigration consultant who expertly guided us through the British naturalisation process for my wife and two kids. From start to finish, Zareen’s exceptional service and unwavering confidence made an enormous difference in our journey.

Zareen’s expertise and professionalism were evident from our very first meeting. She thoroughly understood the complexities of our case and approached each challenge with a calm and positive demeanor. Her extensive knowledge of the naturalisation process and her ability to anticipate and address potential issues reassured us every step of the way.

What truly set Zareen apart was her constant communication and feedback. She kept us informed about the progress of our application, providing timely updates and constructive insights that helped us stay on track. Her positive attitude and encouraging words were a source of comfort, especially during moments of uncertainty.

Zareen’s dedication and meticulous attention to detail ensured that all our documentation was accurate and complete. Her proactive approach in preparing and submitting our application demonstrated her commitment to achieving the best possible outcome for our family.

Thanks to Zareen’s exceptional guidance, we successfully obtained British naturalisation for my wife and two kids. Her professionalism, confidence, and unwavering support made an otherwise daunting process smooth and stress-free. I wholeheartedly recommend Zareen to anyone seeking an immigration consultant who genuinely cares about her clients and delivers outstanding results.

Thank you, Zareen, for your outstanding service and for helping our family achieve this significant milestone. We are forever grateful for your expertise and support.

Aziz

09-07-2024

Professional and reliable

Karim is knowledgeable and very attentive in all details ensuring the process goes smoothly and transparent, Also very professional and reliable, throughout the process making it easier and more prompt, I definitely recommend it 🌟🌟🌟🌟🌟🌟

Rosana

17-05-2024

Excellent to have warm personable help!

Excellent to have warm personable assistance

Clare

16-10-2024

Thank you for the help!

Would highly recommend for drafting any contractual documents. Stand out firm

Ash

08-12-2023

Exceptional!!

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05-05-2024

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12-03-2024

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04-07-2024

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12-05-2024

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